Privacy & Cookies

How we handle your personal information

This website is operated by Sasmar Pharmaceuticals Sprl, with registered office located at Chaussée de la Hulpe 187, 1170 Brussels, Belgium, company number 0507 657 022. See our Terms and Conditions for General Conditions.

This Privacy Policy explains how we handle the personal information that you provide to us including on web sites controlled by SASMAR (including its subsidiaries and affiliates) which link to this Privacy Policy (referred to as SASMAR web sites ). This Privacy Policy does not apply to personal information you provide to third-party web sites to which SASMAR web sites may link. Your use of SASMAR web sites are subject to this Privacy Policy and the Terms of Use.


How we define personal information

Personal information means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by SASMAR web sites and maintained by SASMAR in an accessible form. Examples of personal information include your name, your postal address and your telephone number.

How does SASMAR collect information online?

SASMAR collects information in two ways:

1. Personal Information You Submit: SASMAR collects personal information that you enter into data fields on SASMAR web sites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for SASMAR programs, contact SASMAR customer service, or respond to SASMAR surveys. To protect your privacy, you should not provide SASMAR with any information that is not specifically requested. *

2. Passive Collection of Unidentifiable Information: SASMAR web sites may collect information about your visits to SASMAR web sites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to SASMAR web sites some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of SASMAR web sites easier by allowing SASMAR to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve SASMAR web sites. Certain features of SASMAR web sites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identity you without additional identifiable information.

Like most website, We Use Cookies and Pixels

Cookies are tiny text files stored on your computer when you visit certain web pages. At sasmar.com we use cookies to keep track of what you have in your shopping basket, and to remember you and your order when you return to our website.

To order products on sasmar.com, you need to have cookies enabled in your browser. If you don't wish to enable cookies, you'll still be able to browse this website but you will not be able to order and products. Most web browsers have cookies enabled by default.

Please note that cookies can't harm your computer. Pixels are a small amount of code on a web page or in an email notification. We may use pixels to learn whether you’ve interacted with certain of web or email content on our Services. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We do NOT collect or keep credit card details in cookies or pixels.

In what circumstances might SASMAR collect and use personal information?

SASMAR will use the personal information you provide through SASMAR web sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on a SASMAR web site, SASMAR may use certain identifying technologies to allow that web site to remember your personal preferences, such as sections of that web site that you visit frequently and, if you choose, your user ID. We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding SASMAR s products or services, to invite you to participate in surveys about our products, or to notify you about special promotions

Does SASMAR collect or store my credit card information?

SASMAR does NOT collect or store credit card data. All translations are processed using trusted third party payment processing companies including PayPal, Stripe and others.

Does SASMAR consolidate personal information?

SASMAR may consolidate the personal information of customers. We use this information to help us better design SASMAR web sites and SASMAR products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.

What choices do I have about how SASMAR collects and uses personal information about me?

You may always limit the amount and type of personal information that SASMAR receives about you by choosing not to enter personal information into forms or data fields on SASMAR web sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of SASMAR web sites may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.

Who will have access to personal information about me?

Personal information can be accessed by a restricted number of SASMAR employees, by certain companies with which SASMAR may conduct joint programs, and by individuals and entities with whom SASMAR contracts to carry out business activities for SASMAR. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is SASMAR s practice to notify you if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, SASMAR s practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for SASMAR.

Does SASMAR share personal information with third parties?

As a general rule, SASMAR does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through an approved contractor under agreement of confidentiality within the law. Where required by law, SASMAR will not disclose your personal information to third parties for those third parties marketing purposes, unless you have been provided with an opportunity to opt into or opt out of this disclosure. However, if SASMAR sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If SASMAR provides your personal information to individuals and entities which assist us with our business activities, it is SASMAR's practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for SASMAR. SASMAR reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

Where does SASMAR store data

The data you provide us is securely stored within Europe however to provide services to you we may transfer data outside of the European Economic Area (the “EEA”). In order to fulfill our contractual obligations to you, we may transfer, process and store your information in any country in which we or our affiliates, subsidiaries, suppliers or agents maintain facilities. These countries include the USA, Australia, United Kingdom and Hong Kong. Information collected within the EEA may, for example, be transferred to and processed in a country outside of the EEA which may not provide the same level of protection for personal data as within the EEA. By using our websites, you consent to any such transfer of your information outside your country.

How does SASMAR secure personal information?

It is SASMAR's practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. SASMAR cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to SASMAR, you must weigh both the benefits and the risks. In some cases we may provide links to websites that are not controlled by SASMAR; you should check the privacy policies of such third-party web sites before submitting personal information.

How does SASMAR protect the privacy of children?

SASMAR does not knowingly collect or use any personal information from children (we define "children" as minors younger than 16) on SASMAR web sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

How may I correct personal information or delete it from current customer records?

You may request to remove your personal information from our current customer records or to amend your personal information by logging into your account and removing the data. At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.

To obtain a copy of any information that is not provided in your account section on our website, you may send us a request at privacy(at)sasmar.com

After receiving the request, we will inform you when we expect to provide you with the information, and whether we require any fee for providing this information to you.

How To Contact Us About Your Information

If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an SASMAR business or a particular SASMAR program, you can contact us by sending a email to privacy(at)sasmar.com.

Alternatively, you may send a letter to the following address:

SASMAR PHARMACEUTICALS

Privacy & Regulatory Affairs

Chaussée de la Hulpe 187

1170 Brussels

BELGIUM

In all communications to SASMAR, please include the e-mail address used for registration (if applicable), the web site address or the specific SASMAR program to which you provided personal information and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put Deletion Request or Amendment Request , as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner

If you are dissatisfied with our Privacy Notice or if you have any complaint, then you should inform us by email at [email protected]

If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Data Protection Commissioner.

How will I know whether SASMAR has updated this policy?

SASMAR reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If SASMAR changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on May 12, 2018 and is effective as of that date.

Conceive Plus and SASMAR branded products are manufactured by: SASMAR PHARMACEUTICALS SPRL.